“Barcode scanner” is a very broad term.

The good news is we repair most barcode scanners on the market.

Our specialty is fixed-mounted, high-volume units that scan standard 1D or 2D codes, often known as “QR-style” codes.

Problems and Solutions

Common problems we see in vision systems include component failure, damaged optics, overheating and internal contamination. Our engineers have created rigorous repair processes that allow us to quickly diagnose and repair those problems and prevent the recurrence of premature failure in the future.

We’re experienced with many industry-leading manufacturers, like Cognex, Sick, Keyence, Data Logic, Basler and Honeywell.

Saving You Time and Money

With our proprietary repair and testing procedures, you’ll save significantly more time and money than if you choose to buy a new scanner or have the manufacturer make the repair. You’ll also enjoy a better all-inclusive warranty than you would get with a brand-new scanner.

In some cases, our repair costs only 25% of the price of a new barcode scanner!

Meeting Customer Demand

A large international distribution company turned to American Industrial when their barcode scanners broke down.

When the pandemic caused nationwide shutdowns last year, consumer demand for online shopping and home delivery skyrocketed, and the company’s distribution network was stretched to the max. As that capacity stretched, the company’s automated equipment started breaking down more frequently.

At American Industrial, we provided fast, affordable repairs of their high-speed barcode scanners, as well as other automation equipment.

“Industry leaders said that the package delivery volumes today are at levels predicted for 2030 due to the increase in e-commerce,” said Mike O’Connor, Sales Manager at American Industrial. “We have launched aftermarket support capabilities specific to the install base of automation controls within the logistics space.”

Dan Gordon, Vice President of American Industrial, said, “We were permitted by the governor’s office to remain open to serve the critical manufacturing and distribution networks to keep all those staying home supplied with essentials. The demand for our barcode system repairs has increased substantially across the board.”

Click here to learn more about our barcode scanner repair services.

When you’re ready for a free evaluation, reach out to us.