The Benefits of Partnering with American Industrial
Are you a reseller, distributor, asset manager or on-site coordinator looking for a trusted industrial control repair partner?
At American Industrial, we’ll support your customers with first-class repairs and reporting. We’ve been partnering with distributors for more than two decades, so we have the knowledge and expertise to help your program succeed.
Partnership Integrity
American Industrial’s founder and president, Bob Gordon, started the company after working in the bearing and power transmission distribution industry for more than 20 years.
The company was started with a keen awareness of the importance of the relationships between end-users and their distribution suppliers. Our sales and business practices have been built around the need to be responsive to service demands of the automation distribution aftermarket.
American Industrial has focused on the development of a broad, highly customizable industrial control repair offering for distribution and guaranteed relational integrity. We’re committed to helping distributors maintain their relationships with their customers with the integrity required to support successful, long-lasting business partnerships – and we’ll put that in writing!
Real Time Web Tracking and Reporting for Industrial Control Repairs
If you’re managing repairable assets for your customers, we can customize all reporting, including quotes, packing slips and repair reports.
All repairs can be tracked in real time. Our OASIS platform gives you and your customers access to real-time statuses on repairs and historical failure reporting.
Our Web portal gives you and your end users all the resources you need to track and report all the metrics required to run a successful program, whether you’re tracking repairs or trending root cause to drive elimination of premature machine failures.
Software for Cost Savings and Asset Tracking
Need to facilitate an asset management program and report program cost savings? We have the web-based software for that, too.
Our InSite cloud-based software was designed with distributors in mind and can accommodate all your asset tracking and cost savings needs. To schedule a software demo and learn how we can help you acquire new customers and revenue streams, call (800) 824-2234.
Unmatched Quality = Reliable Repaired Parts Inventory
No program can be successful long-term unless maintenance can trust the spare parts in their inventory.
In the repair process, our goal is to eliminate the occurrence of premature failure. Our expertise with electronic component failure modes means your parts are rebuilt with the highest quality components, ensuring the units will perform through our 12-month in-service warranty. Our test procedures ensure reliability with traceability using our ISO-Registered protocols.
With the confidence that your refurbished spares are going to perform as or better than new you will benefit from the cost savings vs. buying new automation controls
Our Repair Services Saved One Partner 65% of the Cost of New Parts
One of our industrial control repair programs at an automotive assembly plant significantly improved the uptime of the facility, while drastically lowering repair and replacement costs.
When we launched the program, there were hundreds of assets piled around the plant, most in unknown condition. We worked with the maintenance team to inventory all parts, decided how many of each model would be needed for spares, and either repaired or retired each unit so the plant had an accurate and reliable count of each model. We then provided detailed usage information which helped them maintain an adequately sized inventory.
Overall, we reduced their expenditures by 65%.
How We Empowered One Partner to Obtain a New Client
One of our distributor partners wanted to develop a new major account that used a large amount of vision and SICK scanners. Our distributor had to meet certain parameters to be considered for the repair, and they needed information quickly for any areas where we could provide support.
We were able to promptly present the statistics and repair costs our partner needed to get their foot in the door. They acquired the account and we have been able to provide many cost-effective vision system repairs, helping them meet their cost savings commitment to the customer.
Ready to expand your service offerings with a highly experienced, industrial control repair partner? Reach out to us.